Terms of Use

These Terms of Use (“Terms”) govern your (“user”, “you”) access to and use of the DEX Mauritius Digital Exchange platform (“DEX”, “we”, “us”, “our”). By accessing or using DEX, you confirm that you have read, understood, and agreed to these Terms in their entirety.

If you do not agree to these Terms, you may not use the Service.

DEX may update these Terms from time to time. Any changes become effective upon publication on the DEX website. Continued use of the Service constitutes acceptance of the amended Terms.

1. Provided Services

DEX operates a digital exchange service that enables users to convert supported digital currencies and fiat-backed stablecoins. DEX does not provide brokerage, investment advice, custodial services, or speculative trading services.

2. General Terms

For the purposes of these Terms:

A “digital exchange” means a service enabling the conversion of one digital currency or fiat-backed digital token into another.
Users remain responsible for ensuring that their use of the Service complies with all applicable laws and regulations in their respective jurisdictions.
DEX reserves the right to refuse access or restrict certain services when necessary to comply with legal, regulatory, or internal policy requirements.

DEX does not guarantee uninterrupted service availability. Technical issues, maintenance, or external factors may affect access to the platform.

3. Registration on DEX

To use DEX, users must complete the registration and verification process, which includes:

providing accurate and complete registration information.
completing identity verification as required under AML/KYC regulations.
maintaining updated account information at all times.

DEX may refuse or revoke registration if any information is incomplete, false, or misleading, or if the user does not meet the eligibility requirements.

Users are responsible for maintaining the confidentiality of their login credentials and must notify DEX immediately of any suspected unauthorized access.

4. Eligibility

By using DEX, you confirm that:

you are at least 18 years old,
you have the legal capacity to enter into binding agreements,
your use of the Service is lawful in your jurisdiction,
you are not subject to international sanctions or restrictions,
you will not use DEX for fraudulent, criminal, or unauthorized activities.

5. Representations and Warranties

Users represent and warrant that:

all information provided to DEX is accurate and complete,
they will comply with all applicable laws, including AML/KYC regulations,
they will not interfere with, disrupt, or attempt to circumvent any security systems of the Service.

DEX makes no representations or warranties regarding:

uninterrupted availability of the Service,
accuracy of exchange rates,
or the suitability of the Service for any particular purpose.

All services are provided on an “as is” and “as available” basis.

6. Third-Party Services

DEX may integrate or link to third-party services and is not responsible for:

the availability or accuracy of third-party content,
actions or omissions of third-party providers,
third-party data handling or privacy practices.

Accessing third-party services is at the user’s own risk.

7. Intellectual Property

All intellectual property on the DEX platform – including trademarks, logos, software, text, images, graphics, and design – is owned or licensed by DEX.

Users may not copy, distribute, modify, or reproduce any part of the Service without prior written consent.

8. Communications

By creating an account, users agree that DEX may send:

service-related notifications,
security alerts,
regulatory updates, and
administrative messages.

9. Limitation of Liability

As permitted by applicable law, DEX is not liable for:

indirect, incidental, or consequential damages,
loss of profits, revenue, or data,
unauthorized access to user accounts,
technical issues or service interruptions,
actions of third-party service providers.

DEX’s total liability, if any, shall not exceed the amount of fees paid by the user (if applicable) within the last 30 days.

Nothing in these Terms excludes liability arising from fraud, gross negligence, or any liability that cannot be legally excluded.

10. Termination of Use

DEX may suspend or terminate a user’s account:

for breach of these Terms,
for failure to complete KYC/AML requirements,
upon lawful request by a competent authority,
or if continued access would violate legal or regulatory obligations.

Users may close their accounts at any time, subject to completion of any outstanding obligations.

11. Arbitration

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in Mauritius, unless prohibited by applicable law.
The arbitration language shall be English.

12. Miscellaneous

these Terms constitute the entire agreement between the user and DEX,
if any provision is found unenforceable, the remaining provisions remain in effect,
failure to enforce any right does not constitute a waiver,
users may not assign their rights without DEX’s written consent,
DEX may assign or transfer rights and obligations under these Terms as permitted by law. use the DEX Services (“Service”,